Officient (nu Exact Officient) is een Belgisch cloud-HR-platform voor kmo's, in 2020 overgenomen door Exact. Het centraliseert HR-administratie, contracten, documenten, verlof en een self-service app, en koppelt met Belgische sociale secretariaten. Het is een registratiesysteem met workflow-automatisering.

Wat is het beste alternatief voor Officient?

Dat hangt af van wat je wilt. Wil je dezelfde HR-admin-organisatie-job, dan zijn de meeste HRIS-tools vergelijkbaar. Wil je het werk uitgevoerd in plaats van georganiseerd, dan is een agentisch HR-platform zoals Peepel het betekenisvol andere alternatief voor Belgische en Nederlandse kmo's.

Hoe verschilt Peepel van Officient?

Officient organiseert en digitaliseert HR-werk dat je team nog steeds uitvoert. Peepel is een agentische uitvoeringsmotor: je geeft een instructie en zijn agents draaien de workflow end-to-end, en vragen goedkeuring waar oordeel nodig is. Het is het verschil tussen een registratiesysteem en een uitvoeringssysteem.

Koppelt Peepel met Belgische sociale secretariaten?

Ja, Peepel koppelt met Belgische sociale secretariaten zodat goedgekeurde data bij je secretariaat terechtkomt zonder herinvoer. Officient's native koppeling over de grote vijf secretariaten is goed gevestigd; als een specifieke secretariaatsintegratie doorslaggevend is voor jou, bevestig de huidige ondersteuning bij beide leveranciers.

Hoe moeilijk is het om over te stappen van Officient naar Peepel?

Het gaat snel. Migreren van Officient naar Peepel duurt ongeveer 15 minuten: je Officient-data - mensen, contracten, documenten en structuur - wordt overgezet, dus geen aparte setup of herinvoer. Goed om te weten dat Peepel een jonger, snelgroeiend platform is en niet een gevestigde speler zoals Officient.

Officient is ongeveer €7,90 per medewerker per maand (excl. btw) met een minimumfactuur van zo'n €208,50 en enkele betalende add-ons (bv. itsme e-signing). Peepel is €9,50 per medewerker per maand met alle modules en e-signing inbegrepen, zonder add-ons. Officient is per hoofd iets goedkoper; Peepel is vlak en all-in.

Peepel vs Officient (2026): the agentic Officient alternative

Gert-Jan Vermote · 7 min · 2026-07-01

Officient (now Exact Officient) is a Belgian-built HR platform that centralises HR administration; Peepel is an agentic execution engine that performs that HR work for you. Both are made for Belgian SMEs - the difference is whether HR work gets organised or executed.

Key takeaways

Officient (Exact Officient) is a Belgian system of record + workflow: it centralises and digitises HR admin - you still perform the tasks.
Peepel is an agentic execution engine: you give an instruction, agents run the workflow end-to-end, you approve where judgement is needed.
Officient's real strength is a mature, proven product with deep native coupling to Belgian social secretariats and the backing of Exact.
Peepel's difference is the execution model, agentic-AI-native architecture, and flat €9.50 per-employee pricing with all modules included.
Switching is low-risk: migrating from Officient to Peepel takes about 15 minutes, your Officient data is copied across, with no separate setup.
Honest caveat: Peepel is the younger, fast-growing platform; Officient is the established incumbent.

In one sentence: Officient (now Exact Officient) is a Belgian-built HR platform that centralises and digitises your HR administration; Peepel is an agentic execution engine that performs that HR work for you. Both are made for Belgian SMEs - the difference is whether HR work gets organised or executed.

Why people look for an Officient alternative

Officient earned a strong position in the Belgian SME market: a clean, user-friendly platform that pulled HR administration out of Excel and into one system. Since Exact acquired it in 2020, it has become Exact Officient, a module inside Exact's broader business-software suite.

The most common reason teams start shopping for an alternative is not that Officient is bad - it's that it organises HR work rather than doing it. It gives you a tidy dashboard, digital contracts and a self-service app, but your HR team still clicks through every step. If your goal is to remove the administrative load rather than reorganise it, that's the ceiling you run into. This is exactly the gap Peepel is built for.

How they compare

	Peepel	Officient (Exact Officient)
Core design principle	Agentic execution engine	System of record + HR admin workflow
AI architecture	Ground-up AI-native (agents execute)	Automation of routing/admin; not agentic
What you do	Give an instruction, approve exceptions	Operate the modules yourself
Ownership	Independent, HR-focused (Ghent)	Part of Exact's business-software suite
Belgian social secretariats	Connects with Belgian social secretariats	Native coupling with SD Worx, ADMB, Acerta, Partena, Securex
Self-service app	Yes	Yes (well-regarded)
Switching / setup	~15-min migration from Officient, data copied across, no separate setup	Guided onboarding
Maturity	Younger, fast-growing	Established incumbent (part of Exact)
Pricing	€9.50/employee/month, all modules included	~€7.90/employee/month + paid add-ons
Transparent pricing	Yes, per employee, all-in	Yes, per employee; modules/add-ons on top
GDPR / EU hosting	Yes	Yes
ISO 27001	Yes	Yes (Exact)

What does Officient do well?

Officient is a genuinely good system of record, and for many Belgian SMEs it's the right tool.

Mature and proven. By the time Exact acquired it in 2020, Officient already served more than 4,000 clients covering some 35,000 employees. That's a well-tested product with a large Belgian install base.
Deep local payroll coupling. Officient couples natively with the major Belgian social secretariats - SD Worx, ADMB, Acerta, Partena and Securex - so approved data flows to the secretariat without duplicate entry. For Belgian payroll, that breadth is a real, verifiable strength.
User-friendly. Reviewers consistently praise how little training the platform and its self-service app need, and how fast the support team responds.
Exact backing. As part of Exact, Officient sits alongside accounting and ERP tooling - useful if you already run Exact for finance and want HR in the same family.

If what you need is a clean, well-supported place to store and organise HR data with solid Belgian payroll connections, Officient is a credible choice.

Where does Officient fall short for SMEs that want execution?

It organises the work, it doesn't do it

Officient's model is to centralise HR data and digitise the admin around it: contracts, documents, leave requests, self-service. That's a big step up from Excel. But the work still runs through your team - you configure the module, you action the request, you push the data. On the 4 levels of HR software, that's a system of record with a workflow layer (levels 2-3): organising work efficiently, not removing it. And there's a lot of it to remove - HR teams spend as much as 57% of their time on administrative tasks (Deloitte); organising that admin faster still leaves it on someone's desk.

AI is not the foundation

Officient automates routing and admin, but it was not built around agentic AI. It doesn't take an instruction in natural language and run the whole workflow. It doesn't reason over your data and surface what you didn't think to ask. Adding AI features to a system of record doesn't change its level - only who executes the task does (more here). And the market is moving the other way: Gartner expects 40% of enterprise apps to include task-specific AI agents by the end of 2026, up from under 5% in 2025 - toward execution, not just organisation.

HR is one module in a bigger suite

Since the Exact acquisition, Officient is part of a broad business-software portfolio. That's an advantage if you want HR next to accounting, but it also means HR competes for roadmap focus inside a large ERP company. Peepel does one thing - agentic HR - and goes deep on executing it.

What does Peepel do differently?

Agents do the work; you approve

With Peepel you describe the task in plain language and its agents run it end-to-end - onboarding, leave, contracts, performance, payroll prep - across your people data, documents, calendar and payroll feed. A human stays in the loop by design: the agent pauses for approval where policy or judgement is needed, because the software doesn't hold every piece of context. You manage exceptions, not processes.

Built AI-native, not retrofitted

Peepel was designed from day one around execution and proactive intelligence, not a system of record with AI bolted on. It surfaces findings without being asked - an onboarding cohort underperforming, a benefit going unclaimed, a policy breach - before anyone runs a report.

Flat, transparent pricing

Peepel is €9.50 per employee per month, all modules included, no setup fee, cancel monthly. What you see is what you pay - no base licence, no tier gating, no sales call to model your cost.

The honest caveat: young vs established

We'd rather be straight than oversell: Peepel is the younger, fast-growing product here, not the decade-deep incumbent. Officient has the years of track record and the Exact backing; Peepel doesn't yet. What you get in exchange is an architecture built for where HR software is going - agentic execution - rather than a proven system of record retrofitted with automation. If you want the safest, most established option, that's a genuine point for Officient. If you want the model HR software is moving toward, that's Peepel.

Key takeaway: Officient centralises and digitises your HR admin so you can do it faster; Peepel executes the admin so you don't have to. Not better - a different level: level 4 (system of execution) rather than level 2-3.

Switching from Officient is a 15-minute job

The biggest reason teams stay on a tool they've outgrown is the pain of moving. Peepel removes it: migrating from Officient to Peepel takes about 15 minutes. Everything you keep in Officient - people, contracts, documents, structure - is copied straight into Peepel, so there's no separate setup, no data re-entry and no implementation project to schedule. You can have your own data running in Peepel the same day you decide to look.

That matters because switching cost, not features, is what usually keeps a team on software it has already outgrown. Take that cost close to zero and the only question left is which model you actually want: organise the work, or have it done.

Key takeaway: the switching cost that normally keeps you on Officient barely exists here - a roughly 15-minute migration with your data copied across, not a multi-week implementation.

How do the prices compare?

Both charge per employee, and Officient is a little cheaper per head - no point hiding it. Compare on your own numbers.

Officient (Exact Officient): around €7.90 per employee per month (excl. VAT), with a minimum monthly invoice of about €208.50 and a 5-employee minimum. Some capabilities are paid add-ons - e-signing via itsme, for instance, is billed as credits on top.
Peepel: €9.50 per employee per month, all modules and e-signing included, no setup fee.

For a 30-person team that's roughly €237/month on Officient (at €7.90pp) versus €285/month on Peepel (at €9.50pp), so Peepel is a bit more per head. The honest trade-off isn't price, it's what the price buys: Officient gives you the lower rate with a modular/add-on structure; Peepel gives you a flat, all-in rate with every module and e-signing included, and the agentic execution model on top. Choose Peepel for what it does, not because it's cheaper - because on sticker price alone it isn't.

When to choose Officient

You want a proven, user-friendly Belgian system of record and don't need the work executed for you.
You want the safest, most established option - years of track record and a large install base weigh more than being on the newest model.
Native coupling with a specific social secretariat across the big five is your top priority.
You already run Exact for accounting/ERP and want HR in the same suite.

When to choose Peepel

Your goal is to remove HR administration, not reorganise it - you want workflows executed, not just digitised.
You want agentic AI as the engine (natural-language execution, proactive insights), not a feature on top of a record.
You want transparent, all-in per-employee pricing and a platform focused solely on agentic HR.

If that's the direction you want HR to take, book a demo and we'll run one of your own workflows end-to-end, so you can see the difference between organising the work and having it done.

FAQ

What is Officient?: Officient (now Exact Officient) is a Belgian cloud HR platform for SMEs, acquired by Exact in 2020. It centralises HR administration, contracts, documents, leave and a self-service app, and couples with Belgian social secretariats. It's a system of record with workflow automation.
What's the best alternative to Officient?: It depends on what you want. If you want the same organise-HR-admin job, most HRIS tools are comparable. If you want the work executed rather than organised, an agentic HR platform like Peepel is the meaningfully different alternative for Belgian and Dutch SMEs.
How is Peepel different from Officient?: Officient organises and digitises HR work that your team still performs. Peepel is an agentic execution engine: you give an instruction and its agents run the workflow end-to-end, asking for approval where judgement is needed. It's the difference between a system of record and a system of execution.
Does Peepel connect to Belgian social secretariats?: Yes, Peepel connects with Belgian social secretariats so approved data reaches your secretariat without re-entry. Officient's native coupling across the big five secretariats is well-established; if a specific secretariat integration is decisive for you, confirm current support with both vendors.
How hard is it to switch from Officient to Peepel?: It's fast. Migrating from Officient to Peepel takes about 15 minutes: your Officient data - people, contracts, documents and structure - is copied across, so there's no separate setup or re-entry. Worth knowing that Peepel is a younger, fast-growing platform rather than an established incumbent like Officient.
How much does each cost?: Officient is around €7.90 per employee per month (excl. VAT) with a minimum monthly invoice of about €208.50 and some paid add-ons (e.g. itsme e-signing). Peepel is €9.50 per employee per month with all modules and e-signing included, no add-ons. Officient is a bit cheaper per head; Peepel is flat and all-in.

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